Privacy policy
Collection of Information:
Leet Entertainment SDN BHD, Malaysia recognizes the importance of protecting information collected from users and has adopted this privacy policy to inform users about how Matchroom gathers, stores, and uses information derived from their use of Matchroom products, services and online sites. Matchroom refers to the “Application/Brand” under Leet Entertainment SDN BHD, Malaysia This policy is current as of its last revision date. However, please note that this policy may be amended from time to time to reflect changes and additions to the privacy policy. Please check back for the most current version before relying on any of the provisions in this privacy policy.
By using the application online sites, products, and services, users agree that Leet Entertainment SDN BHD, Malaysia collects and processes the personally identifiable information (as defined below) they provide by creating a Matchroom account or during any exchange with of services in connection with the use of their Matchroom account. Leet Entertainment SDN BHD, Malaysia will not share any personally identifiable information with other parties except as described in this policy. Leet Entertainment SDN BHD, Malaysia also processes anonymous data, aggregated or not, in order to analyze and produce statistics related to the habits, usage patterns, and demographics of users as a group or as individuals. Such anonymous data does not allow the identification of the users to which it relates. Leet Entertainment SDN BHD, Malaysia may share anonymous data, aggregated or not, with third parties.
Personally identifiable information:
"Personally identifiable information" is information that can be used to uniquely identify a user such as name, address, DOB, Email, Mobile number or credit card number. You may be asked to provide personally identifiable information during the sign in process, and then in connection with the use of Leet Entertainment SDN BHD, Malaysia’s products, services and online sites. While Leet Entertainment SDN BHD, Malaysia collects personally identifiable information on a voluntary basis, for certain products and services the collection of personally identifiable information may be a requirement for access to the product or service or to process a user’s order.
Use of personally identifiable information:
Personally identifiable information is used internally by Leet Entertainment SDN BHD, Malaysia to deliver, develop and improve products, content and services, to which users have subscribed, and to answer users’ requests. In addition, Leet Entertainment SDN BHD, Malaysia may allow third parties performing services under contract with Leet Entertainment SDN BHD, Malaysia, such as order or payment processors or merchandise warehouse and fulfillment services, but only to the extent necessary to provide those services. Leet Entertainment SDN BHD, Malaysia may use personally identifiable information provided by users to send them information about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications. Leet Entertainment SDN BHD, Malaysia will not share any personally identifiable information with third parties for marketing purposes without your consent. When you create a Matchroom account, Leet Entertainment SDN BHD, Malaysia collects a user's email address and username, and at the user's option, first and last name. Depending on their settings, users agree that some of this information may be searchable and available to other users within Matchroom. Leet Entertainment SDN BHD, Malaysia has no obligation to keep private personally identifiable information that a user makes available to other users via Matchroom account or other product software’s, such as in multiplayer chat, forums or other public functions. External websites and companies with links to and from Leet Entertainment SDN BHD, Malaysia online sites and products may collect personally identifiable information about users when users visit their websites. Third party publishers may also collect personally identifiable information as a requirement of accessing their games or content. Leet Entertainment SDN BHD, Malaysia's privacy policy does not extend to external websites and companies or third party publishers with links to or from Leet Entertainment SDN BHD, Malaysia’s products and online websites or who collect personally identifiable information through their game available on Matchroom. Please refer directly to these companies and websites regarding their privacy policies. Leet Entertainment SDN BHD, Malaysia may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger we may transfer personally identifiable information to the relevant third party with the user’s consent if required by law.
Children under the Age of 13:
Leet Entertainment SDN BHD, Malaysia will not knowingly collect personally identifiable information from any person under the age of 13. Leet Entertainment SDN BHD, Malaysia encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
Cookies and Other Information on a User's Machine:
Leet Entertainment SDN BHD, Malaysia’s products, services and sites may employ cookies and other technologies such as web beacons and pixel tags. Cookies are bits of electronic information that can be transferred to a user's hard drive to customize a person's use of a product or online site, keep records of a user's access to an online site or product, or store information needed by the user on a regular basis. Use of cookies is typically associated with websites. For example, when you sign in to Matchroom, Leet Entertainment SDN BHD, Malaysia stores your user id and a combination of your IP address and time of login as a cookie on your hard drive. This cookie allows you to move from page to page without having to sign in again on each page. Similarly, if you enter information during your session, such as age verification data, this will be stored as a cookie and you will not have to re-enter such information during that session. We may also use third party web site analytic tools that employ cookies to collect certain non-personally identifiable information concerning use of our websites, such as referring web site addresses, page views and browser types. However, users can disable cookies by changing their browser settings. Matchroom also stores on a user’s hard drive a unique authorization key or CD-Key that is either entered by the user or downloaded automatically during product registration. This authorization key is used to identify a user as valid and allow access to Matchroom’s products, services and third party games. This key is necessary for Matchroom to supply any products and services subscribed by users. Information regarding Matchroom billing, a user’s Matchroom account, a user’s Internet connection and the Matchroom application or software installed on a user’s computer or Mobile device are uploaded to the server in connection with the user’s use of Matchroom and software or services. Matchroom software automatically generates and submits to Matchroom bug reports upon a crash or other fault in the Matchroom software, services or Matchroom games. This automatically generated bug report information may include information about other software or hardware on a user's system. Matchroom does not associate and store the automatically generated bug report information with users’ personally identifiable information. Any bug reporting information manually submitted by users (e.g. through Matchroom's Bug Reporter form) is associated and stored with personally identifiable information sent voluntarily by the user through a bug report.
Chat Forums, Etc.:
Matchroom's products or services may provide chat, forums, or instant messaging tools to users. Any information that is disclosed in chat, forums or instant messaging should be considered public information, and users who message one another may not know each other personally. Matchroom has no obligation to keep private personally identifiable information that a user makes available to other users or the public using these functions. Users should exercise caution when deciding to disclose personal information in public forums or chats. Users should also be aware that game play information disclosed during multiplayer game play (e.g. player name and current player statistics) is public information and may be displayed to other users.
Choice/Opt-out:
Matchroom gives users the option to receive promotional email communications from Matchroom. Users may opt out of these communications. Instructions for discontinuing receipt of promotional email communications from Matchroom will be provided in email communications to users.
Storage and Security of Personally Identifiable Information:
Personally identifiable information provided to Matchroom will be collected, processed and stored by Leet Entertainment SDN BHD, Malaysia. Matchroom has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information. Payment Data: Payment processing related to Content and Services and/or physical goods purchased on Matchroom is performed by either Leet Entertainment SDN BHD, Malaysia directly or by third party payment gateway depending on the type of payment method used. Corrections, Updates and Removal of Personally Identifiable Information: If you are concerned about the accuracy of personally identifiable information maintained by Matchroom or wish to review, access, amend or correct it, or would like your personally identifiable information removed from Matchroom's records or otherwise deactivated, please contact us here. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical. Contacting Matchroom: If you have any questions or complaints about this privacy policy, or the privacy practices of Matchroom, please contact us here (Hyperlink). You may also contact Leet Entertainment SDN BHD, Malaysia at the address below. Leet Entertainment SDN BHD. 502, 5th Floor Menara Mutiara Majestic, Jln. Othman, 46000 Petaling Jaya, Selangor, Malaysia. The Privacy Policy describe Matchroom's accountability for personal data that it subsequently transfers to a third party agent. Under the Policy, Matchroom shall remain liable if third party agents process the personal information in a manner inconsistent with the Policy, unless Matchroom proves it is not responsible for the event giving rise to the damage. Revision Date: June 20th, 2017.